Case Study
The University of BirminghamCampus Card, Feasibility Study.
The Assignment
The University of Birmingham recognised that there was confusion amongst the students and the staff due to the increasing number of plastic cards that were required to travel through the campus and receive services, 23 in total.
The assignment was to lead a feasibility study involving stakeholders from Facilities Management, Libraries, Leisure, Student Union, A high-security Pharmaceutical Laboratory, Local Transport, Local Businesses, Student Administration and others, to identify the most efficient mechanism for reducing the number of tokens required and the best technology for each token.
Our Involvement
A Consulting Smart consultant was asked to assist another leading smartcard consultancy in the study and also to produce s recommendation document for the review of the senior staff and benefactors.
Our Approach
A series of requirements capture sessions supplemented by site surveys were conducted to establish the functional and physical requirements. Then a thorough technical architecture analysis was performed, which gave a comprehensive picture of the various existing card schemes and their relationship to one another.
After several sessions with the numerous stakeholders, a recommendations document was presented. This allowed the university to reduce the number of tokens to just 5 and included the use of Barcode, Magnetic Stripe and Smart Chip, both contact and contactless, technologies. It was also recommended that by using a combination of tokens such as plastic cards, key fobs and mobile devices the flexibility and availability were maximised and the cost was kept at a manageable level
Our Clients Results
They confirmed their gratitude for an excellent report and outcome and have in the past acted as a positive reference for the consultant involved.
Skills & Experience Used
- · Strategic analysis
- · Detailed analysis
- · Gap analysis
- · Systems analysis
- · Commercial awareness
- · Process and Business Analysis
- · Stakeholder Management
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